How do I delete my credit card or payment information?

Modified on: Thu, 26 Nov, 2020 at 2:49 PM

If you want to delete your stored payment method from your Fy! account, please contact customer support who will be happy to help.

Please note that we do not personally store your payment details, only authorisation to use them. We use Stripe to process payments, which is a world renowned, PCI-DSS certified payment processor.  User credit card details never touch our systems.

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Please click here to submit an inquiry and receive a response by email. 

Or, you can live chat with us Monday - Friday from 8:00 - 20:00 (GMT) by clicking here and then clicking on the chat bubble at the bottom right of your screen.

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