How do I reset my password?

Modified on: Thu, 26 Nov, 2020 at 3:25 PM

To change your password, please follow these steps:

  • Visit
  • Type in the email address on your Fy! account
  • We will send you an email with a link to reset your password - click on this link.
  • Type in your new password and select 'Reset password'. Done!

If you don't receive an email after requesting a password change, please make sure you've entered the email address associated with your Fy! account. Please also check your spam/junk mail folder in case the order was delivered there.

Need to contact us? 

Please click here to submit an inquiry and receive a response by email. 

Or, you can live chat with us Monday - Friday from 8:00 - 20:00 (GMT) by clicking here and then clicking on the chat bubble at the bottom right of your screen.

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