Major events, such as adverse weather, natural disasters, international crises and other events out of their control can disrupt our courier’s usual shipping and delivery times.  

Please refer to your courier's website for the latest information:

Royal Mail

Check out the latest Royal Mail Service updates and any other possible disruptions on the official website. 

USPS

Check out latest USA residential service disruptions based on the location and event within the USA as well as in any other country. 

UPS

Check latest service updates and alerts on the official UPS website. 

FedEx

Check out any potential causes for service disruptions within the US as well as in the UK. 

DPD

Check out current service alerts in the UK based on your postcode or the courier’s local website for possible service disruptions and alerts in any other country. 

Hermes

Check out shipping and delivery services in the UK and worldwide.  

DHL

Check out Live Service Updates on DHL Services in the UK as well as in any other country by accessing DHL’s local website.  

Australia Post 

For any issues possibly affecting delivery services, check the courier’s website on latest alerts and service updates. 

For any other possible shipping and delivery service disruptions and alerts, please check the courier’s local websites. 

Need to contact us?

You can contact our team on the Help Centre homepage, either by opening up the chat bubble directly or by scrolling to the bottom of the page and clicking on Talk To The Team.