Privacy policy and related questions

Modified on: Thu, 17 Jun, 2021 at 5:33 PM

Fy! respects your privacy and is committed to protecting your personal data. You can read more about our privacy policy here: Privacy Policy 

  • How do I unsubscribe from email communications?

You can unsubscribe from email updates at any time. To do so, follow these steps:

  1. Click on one of our emails that you have received in your mailbox and scroll down. You will be able to find a link to Unsubscribe. Please note, it may take up to 24hrs for the changes to take effect in your account

  1. You can also contact us, the Support Team, any time and we will be happy to help.

  • How do I delete my account?

You can choose to delete your account and/or remove your personal data at any time. Please reach out to our Support Team and provide us with the email address associated with your account. Once we have received your request we will delete your account and our data protection team will process the full data deletion. This can take up to 30 days to be completed.

  • How do I reset my password?

To reset your password please follow the link

Need to contact us? 

Please click here to submit an inquiry and receive a response by email. 

Or, you can live chat with us Monday - Friday from 8:00 - 20:00 (GMT) by clicking here and then clicking on the chat bubble at the bottom right of your screen.

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