As we work with hundreds of unique vendors, the return procedure may vary depending on the item you want to return. To return an item, please contact our Support Team with the following information: 

• Order number of the item or items you would like to return

• Reason for the return

• How many packages your item or items will be returned in

Our team will contact you with further instructions as soon as they can.

What if my order is damaged?

Please check this article if your item is damaged. If it is damaged, our team will make sure to organise a replacement as soon as possible.

Can I return this item in exchange for another one?

We regret to inform you that we do not offer exchanges at this time. However, customer satisfaction remains our highest priority. Therefore, please don’t hesitate to contact us on the link below for more information on your possibilities.

Need to contact us?

Contact our team on the Help Center homepage, either by opening up the chat bubble or by scrolling to the bottom of the page and clicking on Talk To The Team.