Our goal is to ensure your complete satisfaction with your purchase. However, we understand that there may be occasions when you need to make a return.

Print-on-Demand
As all our items are made to order and production begins immediately after purchase, we do not accept returns. This ensures each piece is unique while helping us reduce overproduction and waste.
The only exceptions are if your item arrives damaged or defective: in that case, we’ll replace it free of charge.

Marketplace
We offer a flexible 14-day return policy for the majority of our marketplace products, beginning from the date of delivery.

The return policy for our marketplace products may vary from one product to another. For example, personalised items such as personalised throws are non-returnable products. 

However, don’t worry, this is clearly outlined on their respective product page. Once the return has been requested, our team will send you further instructions on how to return the product. We are not able to offer returns after the 14 days period has passed.

Can I return an item in exchange for another one?

We regret to inform you that we do not offer exchanges at this time. However, customer satisfaction remains our highest priority. Therefore, please don’t hesitate to contact us on the link below for more information on your possibilities.

What if my order is damaged?

Please check this article if your item is damaged. If it is damaged, our Team will make sure to organise a replacement as soon as possible.

Need to contact us?

You can contact our team on the Help Center homepage, either by opening up the chat bubble or by scrolling to the bottom of the page and clicking on Talk To The Team.