Our goal is for you to be completely satisfied with your purchase, but we understand that sometimes you may need to make a return. For this reason, we offer a flexible 14-day return policy that starts from the date of delivery. Please note that certain items, such as personalised prints or woven throws, are made-to-order and cannot be returned. Non-returnable items are indicated on the product page before purchase.

Can I return an item in exchange for another one?

We regret to inform you that we do not offer exchanges at this time. However, customer satisfaction remains our highest priority. Therefore, please don’t hesitate to contact us on the link below for more information on your possibilities.

What if my order is damaged?

Please check this article if your item is damaged. If it is damaged, our team will make sure to organise a replacement as soon as possible.

Need to contact us?

You can contact our team on the Help Center homepage, either by opening up the chat bubble or by scrolling to the bottom of the page and clicking on Talk To The Team.